Monday, February 1, 2010

Keep Control While on Travel

Many store owners or managers want to control their store even when they don't show up for work. It is easy to do and the cost is minor. This can be a real godsend for those that have to be gone for health problems, family matters, long overdue vacations or whatever. You only need a fixed address for your internet connection, any of the widely available inexpensive software packages designed for this application, a laptop computer and an internet connection where you are staying while away from work. The biggest expense is the laptop and there are many new ones that are under $400. If you want to print reports, you will have to bring along a printer and you can get good new laser printers for under $130. Be sure to save the boxes so that you can ship them to your destination with minimal hassle. Most hotels and motels, many restaurants and even airports have wireless internet connections available. Sitting in your home, hotel room or vacation home you can use your Store POS System to do almost everything that you could if you were sitting in your office working on the computer. The one important thing that you can't do is to remove your backup media and put it in a safe place. Hopefully, an employee will do this for you. Oh yes, the users that I know of that manage from remote locations have not had any problems with computer viruses. However, one would do well to resist the temptation to surf the web on either your server computer at the office or your laptop for remote computing.

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Friday, February 13, 2009

Check Your Backups Automatically

Since we first started in 1977, we have been concerned about our customer's backups. When all is said and done, the data in your computer is usually worth much more than the computer itself. Lately we have implemented a change that displays the date of your last good MIB backup on top of our main menu. It is not something that is easy for you to ignore. In some cases the owner or manager does not run the backups. They have to rely on an employee doing the backups properly. Now every day it is plain for all to see if the backups were run properly at the last end of the previous day. Now if we could only figure out if they took the backups home or to some other safe place.

The importance of good backups was really brought home to us by hurricane Ike when it hit Galveston, TX. Our customer in Galveston had survived hurricanes in the past and was reasonably sure that this would be the case again. Just in case they made two sets of backups just before they left on the day the hurricane hit. Both backups were good. Those backups were important because the water ended up being 5 feet deep inside their building. Almost everything in the building was a total loss. Once they had a new computer in hand they were up and going within two minutes of inserting their flash drive backup into their new computer. Without those backups there would have been no way to recover their accounts receivable and to furnish an up to the minute value of their inventory. An unexpected benefit of their backups came to our customer's customers. Our customer's customers had also lost their paperwork and did not have backups for their receivables. Our customer was able to furnish their customers with copies of invoices for parts and labor that our customer had done for their customer. That customer was in turn able to bill their customers for completed work.

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