MIB's New Lower Costs
After carefully reviewing our labor costs to support existing customers and much haggling we have decided to lower our monthly charge for software and support on one and two workstation systems. Effective immediately our costs will be;
$50 per month for a single workstation system and
$100 per month for a two workstation system.
For three or more workstation systems our charge for software and support remains $125 per month.
Labels: Lower costs, MIB
Check Your Backups Automatically
Since we first started in 1977, we have been concerned about our customer's backups. When all is said and done, the data in your computer is usually worth much more than the computer itself. Lately we have implemented a change that displays the date of your last good MIB backup on top of our main menu. It is not something that is easy for you to ignore. In some cases the owner or manager does not run the backups. They have to rely on an employee doing the backups properly. Now every day it is plain for all to see if the backups were run properly at the last end of the previous day. Now if we could only figure out if they took the backups home or to some other safe place.
The importance of good backups was really brought home to us by hurricane Ike when it hit Galveston, TX. Our customer in Galveston had survived hurricanes in the past and was reasonably sure that this would be the case again. Just in case they made two sets of backups just before they left on the day the hurricane hit. Both backups were good. Those backups were important because the water ended up being 5 feet deep inside their building. Almost everything in the building was a total loss. Once they had a new computer in hand they were up and going within two minutes of inserting their flash drive backup into their new computer. Without those backups there would have been no way to recover their accounts receivable and to furnish an up to the minute value of their inventory. An unexpected benefit of their backups came to our customer's customers. Our customer's customers had also lost their paperwork and did not have backups for their receivables. Our customer was able to furnish their customers with copies of invoices for parts and labor that our customer had done for their customer. That customer was in turn able to bill their customers for completed work.
Labels: backups