Employee Theft
In most cases employee theft is more an irritant than a make or break issue. One charge customer with a large credit balance going bankrupt causes you more financial loss than a life time of petty theft from an employee. However, in most businesses employee theft causes more financial loss than customer theft. Be aware that there are actions that encourage employee theft.* A simple rule is that a good owner does not steal from his employees nor anybody else. If employees are part of a profit sharing program and they see the boss stealing from the company, that even gives an honest employee an incentive to steal. A boss that steals from anybody creates an atmosphere of dishonesty.
* The boss should make it clear that managers and employees are trusted equally. If you as a boss make it clear that you trust a manager more than employees, then your employees are hesitant to turn in a manager who is stealing. Moreover, a manager is usually in a better position to steal more than any other employee. I remember a situation when an employee went to the owner concerning a manager that was stealing. The first thing out of the owner's mouth was to fire the employee. However, the owner changed his mind when it was clear that the employee was correct.
There are two different ways for you to fight employee theft using your Store POS System. For the first way you lock your system so that nobody except you can change any data inside your system. If you lock your system, then you have to make any corrections to your system that occur from sales clerks making simple mistakes during normal operations. My preference is second way which is to play dumb and open the system so that anybody can make changes to the computer data but at the same time all changes to data are tracked. However, this way requires that you monitor changes in data regularly to look for patterns that would indicate theft.
Labels: employee theft, Store POS System, tracking changes in Store POS System data
posted by MIB @ 1:03 PM
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